Privacy Policy

SECTION 1 – HOW WE UTILISE YOUR INFORMATION

When you make a purchase on our website, we gather personal details like your name, address, and email to facilitate the transaction process. As you navigate our site, we automatically receive your computer’s IP address to gain insights into your browser and operating system. With your consent, we may also send you emails about our store, new products, and updates.

SECTION 2 – CONSENT

We obtain your consent when you provide personal information for a transaction, such as completing a purchase, verifying your credit card, arranging a delivery, or processing a return. If we need your personal information for additional purposes, like marketing, we will explicitly ask for your consent or offer you the choice to decline. You have the option to withdraw your consent at any time by contacting us at info@ecowheelz.co.uk.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – HOSTING ON WooCommerce

Our website is hosted on WooCommerce, which provides us with an online platform to sell our products and services. Your data is securely stored through WooCommerce’s databases, data storage, and general application, protected by a firewall.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers we engage with will only use, collect, and disclose your information as necessary to provide the services they offer to us. They may have their own privacy policies governing how they handle your personal information. We recommend reviewing their policies to understand how your information is handled.

SECTION 6 – SECURITY

To protect your personal information, we employ industry-standard precautions and adhere to best practices to prevent unauthorised access, disclosure, alteration, or destruction. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 – COOKIES

We utilise cookies to enhance your browsing experience. These cookies assist WooCommerce in monitoring changes in cart contents/data and contain unique codes for each customer. They also power features like the Recent Viewed Products widget. No personal information is stored within these cookies.

SECTION 8 – AGE OF CONSENT

By using our website, you confirm that you are of legal age in your state or province of residence or have provided consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on the website. Material changes will be notified to you, ensuring awareness of the information we collect, how we use it, and any circumstances under which we may disclose it.

QUESTIONS AND CONTACT INFORMATION

For further information, to access, correct, or delete your personal information, or to register a complaint, please contact our Privacy Compliance Officer at info@ecowheelz.co.uk.